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2008
Employee Recognition Events: On Whose Time?
Many of our clients call on us to plan their corporate events and parties. Now that it’s summer, we’re in the midst of putting together employee recognition events & retreats. Currently in the works are a family beach picnic, Friday ice cream socials, and a Spa Party - complete with chair massage, manicures and a yoga class.
Employers are always seeking new ways to recognize and reward their employees, and the season of sun and fun provides the opportunity for something novel. Our clients tell us that these events pay off in the long run through increased morale and greater productivity (which sometimes wane during these sweltering months). At The Modern Concierge, we firmly believe that those who take the time and money to reward their employees should be celebrated.
But this year, we’ve noticed a shift in the timing of these events. Gone are the mid-week, “go ahead- let’s all get out of the office” events - replacing them are evening, lunch hour and weekend soirees.
Do events outside of work hours truly qualify as perks? Do your employees feel as appreciative and excited if they are spending their own free time to attend? Or is it really any chance to spend time celebrating your successes together what matters most?
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2008
Do You Have be Self-Employed to Find Balance?
In my eternal quest for all things balanced (both professionally and personally), I was thrilled to have the opportunity to attend an event last week entitled Round Table Discussion: Finding Balance as a Mother. The event was sponsored by the Step Up Women’s Network, a wonderful non-profit organization dedicated to bettering the lives for all women through youth mentorship programs, networking events and professional development opportunities.
About 60 women from around Los Angeles, gathered to discuss their thoughts, challenges and solutions to finding balance. As a working mom myself, the comment that stood out to me the most was from a woman who said the only way mothers can work and have balance is to start their own business. If this is true, what a challenge to the traditional work-place! The skills a parent uses daily- creativity, ability to multi-task, problem solving- are invaluable assets to most businesses. Is your business doing everything it can to keep your employees (who are also parents) happy, satisfied and balanced so that you won’t lose them to another venture?
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2008
The Brilliance of Balance
Until very recently, I have not been hugely successful at “balancing” the different aspects of my life - my nature is to go full-force in most things that I take on. A new relationship: I disappear for weekends at a time; a new business idea: it’s all I can think about; planning a charity fundraiser: you would think it was my fulltime job.
So it’s actually quite surprising that my job is to help busy professionals achieve balance. I feel that the reason I am good at what I do - and why I understand the challenges involved - is because I discovered how to do it for myself. I realized that if I devote a disparate amount of time to a new relationship, my business or charity work, the other areas of my life suffer. So I learned how to make my time equally available to each endeavor to achieve a state of equilibrium that works for me.
I’m not saying it’s easy, or that it happens overnight - it’s a process that requires assessing priorities, making changes, and asking for help when needed. And I’m not saying that I’m always on track. But I do know that when I have sense of balance, I feel brilliant. And what a great way to feel!
What makes you feel brilliant in your life?
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2008
More to Life Than Money?
Deloitte recently released a report about Competing for Talent in the telecommunications and technology fields.
Their findings show that “big salaries and bonuses might help solve the talent problem for awhile, but they don’t address the fundamental shift that is occurring in the workforce. Workers today aren’t as interested as they used to be in hefty compensation packages and fancy retirement plans. What they really want – more than anything else – is direct and personal control over when, where, and how they work.”
What is interesting to me about Deloitte’s report is how they respond to the stigma attached to the phrase “work-life balance.” Deloitte’s research shows that work-life balance doesn’t have to be a corporate euphemism for working less; it can be about working differently. The reports concludes that “to attract their fair share of talent, companies should consider adopting programs that meet the needs of the company – and each employee – instead of offering people big financial incentives, but then forcing them to adapt to the requirements of the job.”
This can also be a blessing in disguise. With all this recession talk, your company might no longer be in the position to give big bonuses or raises as often as you’d like. The good news from the Deloitte report is that you have other options. There is hope, and there are ways to retain your workforce and keep them motivated and happy through these tight economic times.
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2008
Concierge Overload??
Is anyone else feeling like the word Concierge is being overused? I just saw a commercial for a car insurance company that is now offering a “personal concierge” to their customers in times of an accident or insurance need. Interesting concept, but I’m willing to bet that the person that used to be called a “customer representative” is the exact same person now being called a “personal concierge.” The question remains- is your personal auto insurance concierge really looking out for your best interests, or the interests of their employer? Concierges should have no obligation to anyone other than their clients. At The Modern Concierge, our interest is to benefit our customers, and we will find the best way, the best people and the best partners to meet your needs and serve your interests – we firmly believe that a concierge should be more than just a fancy name for the person who answers the phone.